The purpose of this policy is to set out the responsibilities of the group in observing and upholding our position on collection, use and disclosure of personal information and is our principal external facing privacy notice. Please read this policy carefully. It may be updated from time to time, so please you check back regularly to review any changes.
The Keller group comprises Keller Group plc and its subsidiaries and affiliates. As subsidiary is Wannenwetsch GmbH the "controller" of your personal information (for the purposes of data protection law) which collected your personal data. However, other Keller group companies may need to use your information from time to time, in accordance with the purposes set out in this Policy."
To achieve this commitment Wannenwetsch will:
People we collect information from
We collect personal information from:
Information we collect automatically
When you visit our websites, our server automatically collects certain browser or device generated information, including but not limited to your:
Information you provide
If you are a customer or supplier, you may voluntarily provide us with personal information (normally limited to basic information, such as your name and contact details) by:
We may collect other personal information about you when carrying out due diligence checks (eg sanctions checks) on our customers and suppliers, particularly where you are a director or company owner.
If you are an investor in Keller, you will have provided basic personal information when subscribing for our shares.
In using our websites, you may voluntarily provide personal information to us in the following ways:
Typically, the personal information you give us will include your name, address, e-mail address, phone number, and any personal details required to resolve your inquiry or complaint.
Where you’re applying for a job, work placement or internship, you will be asked to provide additional information, for example, about your education, employment history, right to work, and health, and may be provided with a separate, standalone privacy notice.
Use of personal information
In the majority of cases, use or processing of your personal information will be justified on the basis that:
We use the personal information we collect to:
Disclosure of personal information and international transfers
We are a group with divisions, businesses and offices throughout the world, so it will be necessary, from time to time, for us to pass your information between different locations internationally. A full list of our locations is available here: http://www.keller.com/contact-us.aspx
We may also appoint third party service providers (who will operate under our instructions) to help us provide information or services to you (for example, suppliers of customer relationship management or marketing solutions), or to manage and improve the websites. These third parties may also need access to your information.
In relation to international transfers in Keller, we have entered into an intra-group data transfer agreement. This incorporates the EU Commission approved Standard Contractual Clauses, ensuring that your personal information receives the same level of protection as if it remained within the European Economic Area (EEA).
We may also enter into data transfer agreements using the EU Commission approved Standard Contractual Clauses with third parties, or rely on certification schemes, such as the EU - US Privacy Shield, or other mechanisms provided for by applicable laws.
You have a right to details of the mechanism under which your data is transferred outside of the EEA.
We may share your personal information with third parties if we, or substantially all of our or the relevant affiliated company's assets are acquired by a third party. In this case, personal information held by us about our users may be one of the transferred assets.
We will also respond to requests for information where required by to do so by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.
Our websites use Google Analytics, a web analytics service provided by Google, Inc. (‘Google).
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
Marketing alerts and emails
We may communicate with you by email to tell you about our products and services, for example, via an email alert or newsletter. If you wish to opt-out of receiving marketing communications, please use the 'unsubscribe' link provided in our emails, or contact us directly and we will stop sending you them.
We take the security of the information we collect seriously. We use data storage and security techniques to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss. Keller colleagues and contractors are subject to strict confidentiality obligations.
However, in relation to our websites, it is important to remember that no website can be 100% secure and we cannot be held responsible for unauthorised or unintended access that is beyond our control.
Retention of your information
Generally, we only keep personal information for as long as required to fulfil the purposes for which it was collected. We may keep it longer in some circumstances, for instance, where we’re required to do so to meet legal, tax and accounting requirements. Or so that we have an accurate record of your dealings with us in the event of any complaints or challenges.
Where we have kept your personal information to provide you with marketing material on our products and services, we will only store it as long as you do not opt out of receiving such material from us.
We maintain a data retention policy which we apply to records in our care. If your personal information is no longer required, we will securely delete it.
Our websites may contain links to third party sites. Since we do not control, and are not responsible for the privacy practices of those websites, we encourage you to review them. This policy applies solely to personal information collected by our websites.
Under EU data protection laws, you may have some or all of the following rights in respect of your personal information to:
In addition to the above, you have the right to lodge a complaint with your local supervisory authority for data protection.
In relation to all of these rights, please contact us using the details below. We may request proof of identity and we reserve the right to charge a fee where permitted by law, for instance if your request is unfounded or excessive. We aim to respond to your requests within all applicable timeframes.
This policy applies to all legal entities which Keller Group plc wholly owns, has a majority stake in or overall operational control of. As well as applying to our interactions with customers, suppliers and business partners, it also applies to all information collected over www.keller.com and other websites we operate. It applies to anyone whose personal information is processed by Keller, but not Keller colleagues.
For the purposes of data protection (including the General Data Protection Regulation), the Keller entity that you primarily do business with will be the ‘primary controller’ of your personal data. For example, if you are a supplier, this would be the Keller entity you provide services. If you are a website visitor, it would be the Keller entity operating that website.
The Company Secretariat department of Keller Group plc provides oversight of this policy.
If you have any questions in relation to this policy or you wish to exercise any of your rights, please contact us at:
If you are dealing with any Keller entities in the jurisdictions listed below, please contact the relevant data protection officers alongside:
Germany - Robert Graf